Privacy

ZamExpress runs this tracking site so you can follow your shipment from booking to delivery. This page explains what we collect and what you can ask us to do about it.

What we collect

• Tracking lookups: the shipping number you type in. We do not ask you to sign in, and we do not store who looked a shipment up.
• Booking details: when you book a shipment, the names, phone numbers, email addresses, pickup and delivery details, and package description you enter. We use them to move your shipment and to send you SMS and email updates about it.
• Staff logins: our drivers and warehouse staff sign in with a phone number and password. Those accounts are for staff only.

How we use it

Booking details are used to arrange pickup, transport and delivery, and to notify the sender and receiver by SMS and email as the shipment moves. SMS goes only to Zambian (+260) numbers; US numbers get email only.

How long we keep it

Shipment records and their status history are kept so we can answer questions about a delivery after it arrives. Status history is never edited or deleted.

Deleting your booking data

There are no customer accounts on this site, so there is nothing to delete by signing in. If you want the details of a booking removed, email info@zamxpress.com with your tracking number and ask us to delete it, and we will remove the booking details we hold.

Contact

ZamExpress · Warehouse: Dallas, GA · 469-403-4370 · info@zamxpress.com